Privacy Policy
Last updated: August 2024
At atoll-peak, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect and process the following types of personal information:
- Name and contact details (email address, postal address) when you submit enquiry forms or book our services
- Information about your service preferences, dietary requirements, and event details
- Technical data including your IP address, browser type, and operating system when you visit our website
- Information about how you use our website through cookies and similar technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request
- To communicate with you about bookings, schedules, and service details
- To improve our website and services based on usage patterns
- To comply with legal obligations and protect our legitimate business interests
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance: when processing is necessary to fulfil our contractual obligations to you
- Legitimate interests: when processing is necessary for our legitimate business interests, provided these do not override your rights
- Consent: when you have given clear consent for us to process your data for a specific purpose
- Legal obligation: when processing is necessary to comply with applicable laws
Data Sharing
We do not sell your personal information to third parties. We may share your data with:
- Service providers who assist us in operating our business (such as payment processors or hosting providers)
- Professional advisers including lawyers and accountants when necessary
- Regulatory authorities when required by law
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain client records for six years following the completion of services.
Your Rights
Under data protection law, you have the following rights:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your data in certain circumstances
- The right to restrict or object to processing of your data
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
atoll-peak
47 Redwood Lane
Kensington
London, W8 4PL
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.